This study focuses on Hajj management, which oversees Hajj departures at the Takalar Ministry of Religion Office Hajj Department. The Hajj quota is a waiting list for pilgrims who have registered as prospective pilgrims. This study aimed to discover the causes behind the departure of pilgrims who had been on the Takalar Regency waiting list for up to 35 years. The case study is the center of the analysis in this study, which employs a qualitative descriptive method in which the researcher attempts to explain the phenomena that occur at the research site following the facts. Data collecting methods include interviews, observation, and physical devices in the form of records. The descriptive data analysis technique was applied in this study. Employees of the Takalar Ministry of Religion Office Hajj Department, the Head of the Takalar Ministry of Religion Office, and prospective pilgrims on the waiting list are the subjects and locations of the study. The study found that the limited departure of prospective hajj pilgrims in Takalar is due to a limited hajj quota and many prospective hajj pilgrims, causing most of them to join the waiting period.